Shipping Policy
DAILY MILKER is the operator of WWW.DAILYMILKER.COM. By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfil all your items at time of purchase. In this instance, we will fulfil the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.
3. Delivery Terms
3.1 Dispatch Time
Orders are usually dispatched within 2 business days of payment of order
Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
3.2 Change of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
3.3 Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.
4. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
5. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
6. Customer service
For all customer service enquiries, please submit an enquiry at WWW.DAILYMILKER.COM
Terms & Conditions
- The cut-off time to place/cancel/modify 9.30 pm DAILY MILKER reserves the right to cancel/modify the meals. However, we will try to inform you in advance about the same.
- DAILY MILKER reserves the right to discontinue the service of any customer.
- We may cancel an order if the product is not available for reasons that are not within our control. We will notify you if this is the case and return any payment that you have made.
- Any order that you place with us is subject to product availability, delivery capacity, and acceptance by us. When you place your order online, we will send you an auto-generated confirmation mail about the same. You must inform us immediately if any details are incorrect. If the product for which you placed the order is not available or if we are not able to your order delivered to your location, we will inform you through a phone call or SMS.
- You must ensure that at the time of delivery of your order adequate arrangements, including access where necessary, are in place for the timely delivery of your order.
- Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the order or delivery to an alternative address.
- If you fail to accept your order when it is out for delivery, or if we are unable to deliver at the stated time due to your failure to provide appropriate instructions or authorizations, then such goods shall be deemed to have been delivered to you and all risk and responsibility in relation to such goods shall pass on to you.
- DAILY MILKER will try our best to deliver the product to you at the place of delivery as requested by you in your order within the time confirmed. We will inform you if we are unable to meet the estimated delivery time.
- Subscription plans have to be used during the period of validity. In case of the user does not avail of the delivery during the specified period, the delivery will lapse? Refund or extension of lapsed plans will not be possible. This is applicable to all subscriptions offered under Plans by DAILY MILKER
- DAILY MILKER shall not be liable to you for any losses, liabilities, costs, damages, charges, or expenses arising out of late delivery.
- We do not accept any liability for any delays, failures, errors, or loss of transmitted information, viruses, or other contamination or destructive properties transmitted to you or your computer system via our Website.